TravelPanda support

How can we help?

For help with your account, purchases, or the app, email the TravelPanda team directly.

Start with a topic

Choose a support topic.

Selecting a topic prepares an email subject so your request is easier to understand and route.

Get help with verification emails, sign-in methods, blocked access, or account details.

Write to support

Ask about subscription status, purchase recognition, billing access, or restoration.

Write to support

Tell us about unexpected behavior in trips, translation, AI assistance, or offline tools.

Write to support

Share a suggestion, point out unclear information, or tell us what would make travel easier.

Write to support

For a faster answer

Include these details when they are relevant. They help us understand the issue without asking you to repeat steps.

Never send your password, verification codes, full payment card details, or government identification documents by email.

Account & legal resources

Manage an account deletion request or review how TravelPanda handles your data and service.

Start a secure email-verification request to permanently delete your account.

Understand what data is used, why it is needed, and the choices available to you.

Review the terms that apply when you access and use TravelPanda.